When something does not work
The things that most often go wrong, and what to do about each.
On this page
A code does not arrive
Look in the spam folder; the email comes from SaysHere. Check the address you typed. A code is sent to that address and works for ten minutes. Three codes in fifteen minutes is the most one browser can ask for; after that, wait a few minutes and ask again. If the address is wrong, go back and type it again.
The link opened in another browser
A code or link works only in the browser that asked for it. If you opened the email on your phone but asked from your laptop, the page says "This link was asked for in another browser. Type the code from the email there, or ask for a new code here." Type the six digits on the laptop, or press Ask for a new code on the phone.
The code says it is not right or has expired
A code works once and for ten minutes. Five wrong tries lock it. Press Ask for a new code and use the newest email.
Google or GitHub refuses
If you cancelled at Google or GitHub, nothing changed; choose another way. If GitHub shared no email address, the page asks you to type the address you want, and sends it a code. If the page says that Google or GitHub account already signs in to another SaysHere account, sign in to that account first, or use a code with this address.